Terms & Conditions
This website is operated by Tea Facial; throughout the website, 'we', 'us' as well as 'our' refer to Tea Facial. Tea Facial offers all information, products as well as services available from our website to you, the user, conditioned upon your acceptance of all terms, conditions as well as policies stated in this agreement
By accessing or using any part of our website and/or purchasing something from us, you engage in our 'Service' as well as agree to be bound by the following terms & conditions ('Terms') including any additional terms & conditions as well as policies referenced herein and/or available within website by hyperlink. These Terms apply to all users of website, including users who are browsers and/or customers
Please Read These Terms Carefully Before Accessing Or Using Our Website. If You Do Not Agree To All Terms & Conditions Of Agreement, You May Not Access Website Or Use Any Services
Any new items added to website shall likewise be subject to Terms. Review most current version of Terms at any time on this page. We reserve right to update, change or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to website following posting of any changes establishes acceptance of those changes
By agreeing to these Terms, you express that you are at least 18 years old or you are visiting our website under supervision of a parent or guardian
We reserve right to refuse service to anyone, for any reason, at any time
We're not responsible if information made available on website is not accurate, complete or current. Information is provided for general information only as well as should not be relied upon or used as sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information
Prices for our products are subject to change without notice; we reserve right at any time to modify or discontinue Service without notice at any time
We do not warrant that quality of any products, services or information purchased or obtained by you will meet your expectations, or that any errors in Service will be corrected
Appointment
Please arrive 10 minutes prior to your scheduled treatment. Late arrivals may experience a reduction in treatment time
Leave valuables at home as we do not assume any responsibility for valuables
Due to our limited seating as well as to maintain our location’s ambiance, facilities are reserved for clients only. We’re unable to accommodate visitors
Guests must be 18 years or older to receive treatment; guests ages 14 to 17 can receive treatment when accompanied by a parent or guardian
Cancel/Reschedule
We respectfully request if you need to cancel or reschedule, please notify us 24hrs prior to your appointment to avoid being charged 50% value of appointment. Notify us via our contact form or email info@teafacial.com if it's outside of our normal business hours or you’re unable to reach us by phone
Any appointment canceled/rescheduled with less than 24hrs notice will result in a charge of 50% value of appointment
Any ‘no show’ will be charged 100% value of appointment; for a scheduled treatment paying via gift certificate/card, it'll be considered redeemed
Inclement Weather
During inclement weather, if the metro area is under a weather advisory, as well as you believe it would be unsafe or impossible for you to travel to your appointment, you may reschedule at no charge
Payment
A valid credit card number is required at time of booking. Full payment is due at time of service. You may use an alternate form of payment at time of your appointment
Cash, Credit/Debit card, PayPal
Medical Condition
Please advise us at time of booking of any health condition, allergy or special needs which may affect your services
Some treatments are not recommended for guests who have certain conditions. For your safety we require a doctor’s clearance before beginning treatment for conditions checked on Skincare Consultation Form
Please note individuals who have received chemical peels, laser services, microdermabrasion treatments, Botox, Juvederm, or other dermal fillers must wait at least 2 weeks before any facial treatment can be performed
Individuals prescribed Accutane or Isotretinoin Therapy must wait 6-12 months after completion of prescription before any facial treatment
Gift Certificate/Card
Gift certificate/card may be purchased at our location or via our Site. Please advise of gift certificate/card upon arrival
We’re unable to process any return or reimburse payment transactions on gift certificate/card even if lost, misplaced or stolen. They cannot be redeemed as cash
Refund
Skincare product/service/gift certificate/card has a No Return policy. All sales are final. There are no refunds